Delivery & Refunds Policy
Terms and Conditions
Free Delivery
| Cape Town | Orders over R1000 |
| Outlying Areas (Western Cape) | Orders over R1200 |
| Main Cities (Other Provinces) | Orders over R1300 |
| Outlying Areas (Other Provinces) | Orders over R1400 |
Local Delivery Charges
|
Cape Town: Free Delivery: |
R90 Orders over R1000 |
|
Outlying Areas (Western Cape): Free delivery: |
R150 Orders over R1200 |
|
Main Cities (Other Provinces): Free Delivery: |
R160 Orders overs R1300 |
|
Outlying Areas (Other Provinces): Free Delivery: |
R170 Orders over R1400 |
Free delivery calculated on checkout.
International Delivery
No international delivries currently.
Delivery Time
Orders are typically processed and dispatched within 48 hours of being received, and arrive between approximately 2 – 10 working days from dispatch, depending on the delivery method selected.
Should we be out of stock, HealthyLife will contact you to advise delivery dates.
Currency
All prices listed in South African Rands (ZAR).
Payment Methods
HealthyLife Cape Town uses PayFast Payment Gateway which offers many payment options including: All VISA and Mastercards, Instant EFT, SnapScan, Zapper, Bitcoin and more.
Returns Policy
We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. HealthyLife CapeTown must be contacted via email within 48 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.
We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. HealthyLifeCapeTown.co.za must be contacted via email within 48 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.
Cancellation Policy
An order can be cancelled if payment has not been made yet.
If payment has been made, but the parcel has not been dispatched , an order can also be cancelled. This will attract a fee of 20% of the relevant transaction amount to cover costs of refunds etc.
Unfortunately an order cannot be cancelled after the parcel has been dispatched.